Skip to main content
Submit a request
Sign in
  1. KB – Food Processor
  2. Error Messages and Troubleshooting

Error Messages and Troubleshooting

Error Messages

  • Error message: "Cannot load craxdrt9.dll'
  • Error message: "Invalid pointer"
  • Error message: "This is an unlicensed version of The Food Processor"
  • Error: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected
  • Error message: "Failed to export the report."
  • Error message: "Must declare the scalar variable"
See all 16 articles

Troubleshooting

  • The Cloud version of Food Processor displays columns and text incorrectly
  • Nova PDF won't install
  • Database doesn't show version number in Database Utility
  • Database marked as "suspect"
  • Why is searching so slow?
  • Dialog box missing on Cloud account
KB – Food Processor Clicking links may navigate you away from the Trustwell site.