FAQ

Subscription Management

• How to Select Manual Renewal During Checkout
• Tax Exempt Instructions
• How Can I Get a Copy of My Invoice?
• How Can I Manage My Subscription?

Nutrients and Nutrient Data

• What do double dashes (--) mean?
• Will updated data affect my study?
• How are calorie recommendations calculated in The Food Processor?
• How do I know how much vitamin and mineral data has been included in a database ingredient?
• Are database Recipe Calories calculated with the 4-4-9 method?
• What is a protein score or protein quality?

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People and Daily Intakes

• Should I enter weight with or without clothes?
• Which set of DRIs do I use for a transgender client?
• How do I print an analysis for a single day only in the reports, such as the Multi-column?
• What are the different Activity Levels?
• Why can't I find the exercise I need in the program?

Recipes

• How can I replace an ingredient with another ingredient in all my recipes? (Search and Replace)

Ingredients

• Are there other Recipes or Ingredients available?
• What makes up the total gram weight of a food?
• What if I can't find the exact ingredient I need for my Recipe in the Food Processor database?

Other Questions

• Can I save my Recipes or Ingredients in Folders?
• What is the INI file?
• How do you calculate exercise calories/energy expended?
• How can I log in to ESHA Cloud when it says my password is incorrect?
• Can other users see the Ingredients (or Recipes or Persons) I have added?
• In the Calories and Fats Report, what is in the "other fats" category?